In-Store Pickup (Primary Option)

Most mattresses are available for in-store pickup. Customers are responsible for arranging pickup directly from our showroom location.

• Pickup availability depends on current in-store inventory

• Customers must confirm product availability by calling the store prior to arriving

• Same-day pickup may be available depending on stock

Local Delivery (Limited Availability)

Delivery is available only for select items and only within our local service area.

Delivery Availability Includes:

• Mattresses not currently in stock at the showroom

• Adjustable bases (typically delivery-only items)

• Select specialty or oversized products

All delivery orders must be coordinated directly with our store team to confirm product availability, pricing, and scheduling

Local Delivery Area

We provide delivery within approximately 20–30 miles of our showroom location.

We do not offer long-distance, out-of-state, or nationwide shipping.

Delivery outside of this service area is not available.

Delivery Terms

• Delivery fees may apply and vary by item and distance

• Delivery scheduling is subject to product availability and carrier schedules

• Someone 18 years or older must be present at the delivery address to accept the delivery

• Missed delivery appointments may result in rescheduling fees

Important Notes

• BoxDrop Mattress Richmond reserves the right to determine delivery eligibility based on item type, availability, and location

• Customers must contact the store directly for all delivery confirmations and scheduling